Reservation Policy
• A 50% deposit is required to hold reservation dates.
• The final rental balance is due upon arrival and can be paid with credit card, check or cash. There is a 3% processing fee on all credit cards.
• Check-in is between 3PM and 7PM and check-out at 10AM.
• Late arrivals may be available upon request.
• Cabins and lodge are non-smoking.
• We love pets, but they are not allowed on premise. (Exceptions for service animals).
• All cabins have high-speed wireless internet.
• All cabins have coffee makers and coffee.
• The Grand Deluxe Cabin has a television (other cabins do not).
• Coin operated laundry facilities are available to guests in afternoons and evenings.
• Member of Jackson Hole Chamber of Commerce.
• A one-hour late-checkout may be available (upon request) for an additional $50.
Cancellation Policy
NO SHOW POLICY
• If a guest is a no show, they must pay 100% of total charges.


Standard Cancellation Policy
• If you provide notice of cancellation at least 30 days prior to your scheduled arrival date, you will be refunded your deposit amount less a $75 cancellation fee.
• If you cancel within 30 days of your arrival date you will be charged a cancellation fee equal to the full value of your stay.
• Large reservations (4 or more rooms booked, or stays of 10 days or longer) are subject to Large Reservation Cancellation Policy (see below).
• We understand that sometimes unexpected events occur that may force guests to cancel their travel plans. While we sympathize, we are unable refund cancellations made within 15 days (no matter what the reason). To ensure peace of mind and protection against potential losses, we highly recommend that all our travelers secure third-party travel
insurance.


Large Reservation Cancellation Policy
(applies to parties who book 4 or more rooms)
• For Large reservations (4 or more rooms booked, or stays of 7 days or longer) we require cancellation at least 60 days prior to your scheduled arrival date.
• If you provide notice of cancellation at least 60 days prior to your scheduled arrival date, you will be refunded your deposit amount less a 10% cancellation fee.
• If you cancel within 60 days of your arrival date you will be charged a cancellation fee equal to the full value of your stay.
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